HaiLO Helps eSign To Deliver Fast and Responsive Customer Support
eSign is a well-established, UK-based eSignature provider that delivers secure, compliant signing solutions to organisations across regulated sectors, including healthcare, government, finance and real estate. eSign uses HaiLO Voice Agent AI to help respond to general customer queries and route calls to the relevant team or department when customers need additional help.
“Customer support is an important part of the eSign experience. Launching HaiLO has been a great way to step into the New Age with AI agents, in addition to supporting our customers with their queries and helping our team to focus on more complex support queries. This solution has helped us cover not just some of our needs, but all of them. Thank you, HaiLO!”
– Joseph Brownless, eSign
