AI Voice Agent for Hotels & Concierge Teams
Hailo Agent AI handles reservations, answers guest FAQs and provides 24/7 concierge support.
Try dialling me now Natalie at HaiLO Hotel: 0333 242 2051
Direct Bookings
Saves on commission fees
Guest FAQs
WiFi, check-in, breakfast info
Table Reservations
Integrated with restaurant systems
Late Check-in
Seamless arrival support
Local Recommendations
Smart area guide services
Built for hospitality.
Elevating the stay.
Exceptional service shouldn’t stop when the desk gets busy. Hailo ensures every guest gets an immediate, polite, and helpful response, every time.
- Polite, welcoming, and high-end tone
- Multi-lingual guest support
- Integrates with Mews & Cloudbeds
- Handles room service and cleaning requests
“Our direct bookings are up 15% because guests can book over the phone without waiting on hold.”
Smart Concierge
Answers questions about parking, local transport, and more.
Room Service Voice
Takes and confirms guest dining orders.
Maintenance Alerts
Reports guest issues to housekeeping instantly.
Loyalty Recognition
Identifies returning guests for special treatment.
Checkout Assistance
Handles simple checkout and invoice requests.
Guest Satisfaction
Monitors sentiment and reports on guest needs.
Real results for hospitality
Reduction in OTA fees
More direct bookings
Faster guest response
No front-desk delays
Guest rating
For phone interactions
Support
Round-the-clock excellence
Results from HaiLO customers across UK
How Hailo Agent AI Works
Guest Calls
Hailo answers with a warm welcome.
Enquiry Handled
Answers FAQ or checks availability.
Booking Sync
Directly into your PMS or restaurant system.
Notification
Front desk or concierge alerted to the request.
Hospitality Tech
Ready to provide 5-star service around the clock?
Try dialling me now Natalie at HaiLO Hotel: 0333 242 2051